Counseling at College of San Mateo - Overview


Summer Session Begins
Monday, June 15, 2020
Independence Day Holiday
Friday, July 3, 2020
Fall Semester Begins
Wednesday, August 19, 2020
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Counseling Services


Please note: We are available to serve you remotely during our campus closure.  

To make a counseling appointment, please call (650) 503-4207 during the following hours:

Monday 9 am to 12 pm and 1:30 to 4 pm 
Tuesday 9 am to 12 pm and 2 pm to 6 pm
Wednesday 9 am to 12 pm and 2 pm to 6 pm
Thursday 9 am to 12 pm and 1:30 to 4 pm
Friday Closed

For questions that do not require an appointment, you can fill out the


Contact Us

Counseling Support Center
College Center Building 10, Room 340
Appointment Scheduling or Rescheduling
(650) 503-4207
Counseling Services staff will be available during our regular hours to assist you by phone or email.

We can make you an appointment to meet with a counselor by phone or Zoom videoconferencing.

June 15 - August 7
DayCounselingPhone hours
Monday 8:30 am - 4:30 pm 9 am - 12 pm;
1:30-4 pm
Tuesday 8:30 am - 7 pm 9 am - 12 pm;
2-6 pm
Wednesday 8:30 am - 7 pm 9 am - 12 pm;
2-6 pm
Thursday 8:30 am - 4 pm 9 am - 12 pm;
1:30-4 pm
Friday Closed Closed

Counseling services are available to:

  • Continuing CSM students
  • New and returning students who have completed the Online Orientation (through ) and Assessment.

Continuing and returning students On Dismissal Status must follow the Reinstatement Process in order to register for classes: 

  • Attend an OnTRAC Reinstatement Workshop (by Zoom)
    • You will receive a Zoom invitation at your email.
  • Fill out Reinstatement Petition
  • Schedule a counseling appointment
  • Meet with a counselor to create Student Educational Plan (SEP) and submit your petition (phone or Zoom)
  • You will receive your reinstatement decision 1 to 2 days after your counseling meeting
  • Once reinstated, you will be able to register on your registration date through your WebSMART account
Students who have completed courses at a college or university outside the San Mateo County Community College District and plan to complete a certificate, associate degree, and/or transfer, should utilize our  to have their previous transcripts evaluated during their first semester at CSM.
Submit official transcripts to Admissions and Records and request the official evaluation through WebSMART.